Contact information

Contact Us

We'd love to hear from you! Whether you have a question about an order, a product, shipping, or returns, the Waoo Waoo team is here to help.

Get in Touch

  • Email: info@waoowaoo.store
  • Phone: (786) 987-4189
  • Mailing Address: 40572 Douglas Dr, Apartment 101, Canton, MI 48187, United States

We aim to respond to all emails and calls within 1–2 business days.

What Can We Help With?

  • Order Status & Tracking — Include your order number for the fastest response.
  • Shipping Questions — See our [Shipping Policy] for delivery times and rates.
  • Returns & Refunds — See our [Return & Refund Policy] for eligibility. Please note pet food is final sale.
  • Product Questions — Ask us about ingredients, sizing, or recommendations for your pet.
  • Order Issues — Damaged, defective, incorrect, or missing items — reach out within 48 hours of delivery with photos so we can make it right.