Contact information
Contact Us
We'd love to hear from you! Whether you have a question about an order, a product, shipping, or returns, the Waoo Waoo team is here to help.
Get in Touch
- Email: info@waoowaoo.store
- Phone: (786) 987-4189
- Mailing Address: 40572 Douglas Dr, Apartment 101, Canton, MI 48187, United States
We aim to respond to all emails and calls within 1–2 business days.
What Can We Help With?
- Order Status & Tracking — Include your order number for the fastest response.
- Shipping Questions — See our [Shipping Policy] for delivery times and rates.
- Returns & Refunds — See our [Return & Refund Policy] for eligibility. Please note pet food is final sale.
- Product Questions — Ask us about ingredients, sizing, or recommendations for your pet.
- Order Issues — Damaged, defective, incorrect, or missing items — reach out within 48 hours of delivery with photos so we can make it right.